Contact information
📞 Contact
We’re happy to hear from you! 💛
Whether you have questions about your order, our products, or a return – Terra Baby is here for you.
🧸 Customer Service
Email:
📧 support@terrababy.ch
Website:
🌍 www.terrababy.ch
Contact hours:
Monday – Friday: 09:00 – 17:00
(Closed on Saturdays, Sundays & public holidays)
We usually respond within 24–48 hours.
💬 Common Requests
Questions about orders, shipping status, or delivery times
Support with returns or exchanges
Information about products or availability
Press, collaboration, or affiliate inquiries
🌍 Business Location
Terra Baby
Canton of Bern, Switzerland
(Please note: Returns are not sent to Switzerland.
The exact return address will be provided after consulting with our support team.)
✨ Terra Baby Switzerland – Made with love for little miracles.